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WWW.ESUVIDHAKENDRA.ONLINE or Application ("eSuvidhaKendra Online") may, but are under no obligation to, honor requests for refunds for the following reasons:

Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, WWW.ESUVIDHAKENDRA.ONLINE or Application ("eSuvidhaKendra Online") may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;

Download issues: You have problems that prevent you from downloading the product. WWW.ESUVIDHAKENDRA.ONLINE or Application ("eSuvidhaKendra Online") recommends that you contact the support team for your browser provider, as WWW.ESUVIDHAKENDRA.ONLINE or Application ("eSuvidhaKendra Online") ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;

Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;

Product/Service not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product/service samples, screen shots) of each type of the product/service offered before making a purchase.

Fees once paid, is not refundable in any other cases.

We don't provide Refunding and canceling payments.


ZALA E RURAL PVT LIMITED

HEAD OFFICE & IT DATA CENTER ESUVIDHAKENDRA, GF 67, SOUNDRYA SILVER, NR BANSRI TOWNSHIP,

RADHANPUR ROAD MEHSANA 384002

GSTIN : 24AABCZ0395B1ZM

CIN : U74999GJ2017PTC095431

support@esuvidhakendra.online

99242 09673

Mon-Fri 8:30am-6:30pm